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Please use the form below to create a support ticket regarding your online order.
Where possible, provide your order number so we can quickly locate your order.
Please note our Customer Services desk opening hours of Monday to Friday (8:30 am to 4:30 pm GMT).
We are closed on weekends so support tickets will be responded to on the next working day.
The best way to get help with your piercing is to contact the store you visited.
Contact the store to speak to a piercer if you need piercing advice.
Please use our Store Links below or our Store Locator to find your store and all the contact information.
Store Contact Information
Here you will find everything you will need to contact a store or piercing studio including phone numbers and social media inboxes.
If you would prefer to call us regarding your online number, then please use the following:+44 (0) 1579 341907
Customers from the United States may prefer to use: 011 44 15 7934 1907
Phone lines will be closed outside of our opening hours of Monday to Friday (8:30 am to 4:30 pm GMT).
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