The EU General Data Protection Regulation (GDPR) is a legal requirement in the UK and across the European Union. It unifies many current data sharing requirements and will give persons the ability to have more control over how their personal data is stored and distributed. Said persons are to be more informed on how their data is used and can expect absolute clarity from data processors who are storing their data. You can view the Guide to General Data Protection Regulations here.
Data controllers, such as Blue Banana (Blue Banana Retail Ltd), must now prove their awareness of the importance of protecting personally identifiable data. Persons providing their data to processors must be made aware of how their data is being used and stored before the information is disclosed.
Our Commitment to GDPR Responsibilities
We are committed to being GDPR compliant and have many processes put in place to ensure that our customers' data is dealt with in a safe and proper manner. Data provided to Blue Banana will be used in the interest of helping customers to complete their orders successfully and officially. Data kept past the point of successful delivery will be used for remarketing purposes (if the client has opted in) or to improve the experience for returning customers.
Please see here the ways in which your data may be inputted into the site. To promote further transparency, we have also made sure to provide our customers with an extensive list of the processes and software in which their data may come into contact with once it is has been inputted onto our website. Please find this list here.
Our Commitment to Your Individual Rights
As the owner and subject of the data in question, you have certain rights and control over the details you input onto www.bluebanana.com. As the data controller of information provided, we are required to uphold your right to the following conditions:
- Right to be forgotten: you can request for your data to be removed from our database and servers. This request will be fulfilled immediately, with all your information being completely removed and you being notified of this successful deletion.
- Right to object: this allows customers to opt-out of certain actions or processes that they do not want their data to be a part of. Customers are free to opt-in and opt-out of marketing and correspondence at any time.
- Right to rectification: you are able to amend and update any information that you believe to be incorrect. This could be categories including, but not limited to, change of address or name. This promotes accuracy within our customer information, increasing its validity.
- Right to access: this permits you to have full transparency and control over how your data is handled. You are able to request additional information on what data is being stored and for what purposes. It is our obligation to provide you with this information in full.
- Right to portability: this allows you to request your data to be transferred between controllers. When requested, we will be able to aid the transfer of your personal information to another data processor. This involves providing your information in a machine-friendly format.
HOW TO REQUEST THE DELETION OF YOUR DATA
Should you wish to have your data removed from the Blue Banana database, please contact our customer services team via email at customerservices@bluebanana.com with your request. Our team will remove all personally identifiable information from our system that has been included via your account and previous orders placed. Historical data such as the number of orders placed and products included are kept for analytical training purposes, however, these will be kept anonymous.
Should you have any questions, queries or requests regarding the movement of your personal information then please contact us via info@bluebanana.com.